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Dossier

Volume 2 Issue 5

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April 15, 2004

In This Issue:

 

Surviving Your Company Website Development: Part III

Stretch Your Tradeshow Dollars with Exhibit Rentals

Dear mAc:  How do you develop a theme for a tradeshow?

Word of the Day

Next Issue: Branding vs. Positioning

The Publishers

Surviving Your Company Website Development: Part III - Maria Lopez-Knowles

As we've discussed in the last two issues, developing a corporate website can be a stressful process; therefore, setting up parameters from the onset is critical to success. Today we'll review the final steps of company website development.

Finalize Site

Once you've gotten the necessary approvals, look and feel finalized, and all copy edited, you must do three things: review, review, and review again. Proof a minimum of three times, and have others proof the site as well. It's very embarrassing to go live with errors or typos. And you'll hear about them if you do - be advised.

Once you have proofed and signed off on your site, all files then go to your HTML programmer for implementation. It is again critical to proof all navigation once you have a beta site ready to review. Tip: Make sure that when you click the 'back' and 'forward' buttons from each page that you go to the page you expect. And, more importantly, make sure that the page looks exactly as it did when you left it, as well. Try every button.

And depending on what type of business you are in and what type of hits you expect, make sure that your website is compatible with both PCs and MACs. While these platforms are now supposed to be seamless, you'd be surprised at how many bugs can arise when programming for both environments.

Be sure to secure a web traffic solution that can give you insights into your web traffic patterns. Implement it as you go live so you can have historical data from day one.

And finally, before launching the site to the world, ask friends and family from different regions and areas of expertise to view your site. Ask them basic questions regarding the site: Is it user friendly? Intuitive? Do they know what your company does now that they've been exposed to your site? Does it offend them in any way? Sound like obvious questions, but I am consistently amazed at how many sites don't meet these basic criteria.

Monitor Daily

Do celebrate the fact that your site has gone live, but in many ways consider it your office plant. It needs to be cared for every day, nurtured, pruned, and then and only then, will it reach its potential. And, keep in mind that this process will take a long, long time.

Also, start getting reports on web traffic as soon as they become available. It's important to figure out where on the site people are spending time, and if there are patterns to their behavior. This will help you when you revise your site down the road, as well as provide you with short-term advantages. This is obviously more critical if you are a commercial site, but it's just as important if your site is designed for brand awareness and credibility.

And make sure that you develop a plan for updating the site on a regular basis. For example, if you have a news section on your home page, map out a PR program for the next twelve months and stick to it. Commit to putting up 4-5 press releases a quarter. Monitor developments and post them on a timely schedule. You'll soon realize that you'll drive web traffic to your site based on when news is anticipated.

Search Engine Marketing

Always keep in mind search engine impact when designing your site, especially when writing copy and navigational/link naming. In the ideal world, you should optimize first, then finalize copy.

To secure first page or top positioning in search engine findings is a science as much as an art. It requires placing descriptors in meta tags on your website's pages so that a match can be made between the search engine and your site. These key words also need to appear in the body text of your pages, and in links to your site.

Work with your programmer to develop your meta tags only after you've secured a list of key words you want used on your site. These must speak to your company's products and/or differentiators, and should be phrases people actually search for. It takes a while for the search engines to update the searches. In some cases, it may make sense to submit your pages to certain search engines. And remember, the more hits you get on your site, the higher your ranking on the engines - so think long and hard about the key words you want to use.

Good luck with your website development! If you want additional information, the MarCom Acumen Guidebook and Toolkit includes a website project plan as well as an Executive Interview with renowned web designer Daniel Tiburcio whose websites include The White House and Weber Grill, to name a few.

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RGB: Additive reproduction process that mixes amounts of Red, Green, and Blue colors to produce other colors – for electronic usage only (e.g. websites). The normal 4-color print alternative is CYMK that creates reflective colors by mixing Cyan, Yellow, and Magenta, and adds a BlacK ink to handle the large amounts of black copy in most print jobs. Additional 6- or more-color systems are now also popular in print.

Stretch Your Tradeshow Dollars with Exhibit Rentals
                                                  - Laurie Pennacchi     Managing Director, ExpoMarketing Group

If you are scrutinizing your trade show budget and evaluating return on investment, you should consider taking advantage of the cost effectiveness and flexibility of renting an exhibit.

Purchasing an exhibit is an expensive long-term commitment. If you own a booth, your company is responsible for storage and maintenance costs, and exhibit house prep charges for each show you attend. Even in times when you are not attending any shows, your exhibit still costs you money. With rental properties, you do not absorb those costs. Our sample comparison chart of a four-show custom designed rental vs. a purchased exhibit property demonstrates a savings of $45,150 in the first year alone.

Exhibits eventually become obsolete and are not worth much when you try to sell them. There are countless exhibits sitting idle in exhibit houses racking up storage costs. It even costs you to have an exhibit destroyed. When the contract is over with a rental property, you have no monetary obligation to an exhibit house.

Add to all of this the advantage of expensing a rental versus capitalizing a purchase and it is clear why the rental option is today's most popular way to exhibit.

It is difficult to foresee what the future brings when designing a new exhibit. Chances are you will outgrow your exhibit at some point or perhaps your exhibit will outgrow your space needs. As your requirements change, it is often difficult to modify the booth layout and very expensive to make the necessary modifications. And if the same booth is needed at two different shows at the same time, logistics can be impossible. Rental exhibits solve all of these problems. They can be modified to fit almost all requirements at a fraction of the cost of retrofitting a purchased exhibit.

The cost to refurbish and update a purchased exhibit can be astronomical. With a rental exhibit, you can have a 10x10' custom exhibit at one show and a 100x100' custom exhibit at another show without paying for modifications. Because a rental exhibit costs less, you can usually afford a larger, more distinctive booth within the same budget.

Custom rentals are high quality laminate exhibits which offer customized options for a unique presentation. Rental properties are often perceived as “cookie cutter”, but there is no reason why your exhibit should look like any other company's with the wide range of exhibits available on the market today.

Custom rental exhibits are available in virtually any size, from 10x10's to double deck structures. The only challenge is to find an exhibit that is compatible with your company's look and demo requirements. Exhibit houses will provide you with layouts and photos or renderings to help with the selection process. Some exhibit houses will include carpet/pad, lighting, supplies and other items in the total rental price, while others will add on for all extras. Be sure to find out exactly what is included in your rental contract.

If you attend multiple shows and want to ensure that you maintain the same look throughout the year, ask for a multi-show rental discount.

If you have a substantial budget, want your own customized look and feel, and plan to use the same exhibit for a series of shows, you can opt for a Custom Design Rental, which is designed specifically for your company's requirements. This option allows you to be involved in the design process before the exhibit is built. You can select colors, specialized logo and graphic treatments and lay out the exhibit according to your own equipment or demo requirements.

In these times you can't be too careful about how you spend your precious budget dollars and stretching them as much as possible only makes good sense. Rental exhibits are an excellent way to maximize your budget.

ExpoMarketing provides start-to-finish trade show and event management services, including exhibit rental, graphic and collateral design/production, promotional programs, logistical support, public relations, and attendee registration. Contact them at www.expomarketing.com for single source, cost-effective turnkey event solutions.

Dear mAc

Q: How do you develop a theme for a tradeshow?

A: Tradeshow theme development can be a lot of fun if you know why you are going to be at the tradeshow in the first place. This is the paramount question. Once it's answered, you can then develop a theme that supports your objective.

Some themes might surround: a new product announcement; a new service; recent benchmarking results of an existing product; a new partnership; or a new, international presence. The list can be lengthy so make sure you know the objective of your tradeshow presence.

Then, develop a theme that supports your objective in a fun, emotional way. For example, if you are announcing new benchmark results highlighting your product's speed, you might build your theme around NASCAR racing.

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